Privacy Collection and Use Consent

NEOPIA Co., Ltd. collects and uses your personal information as described below.

Information Collected

Country, Name, Email Address

Purpose of Collection

Respond to customer inquiries and provide answers, and offer product resource downloads.

Retention and Use Period

Collected personal information will be retained for 1 year after the inquiry is received and the response is completed, and will then be destroyed without delay.(However, if retention is required under applicable laws and regulations, it will be retained for the period specified by such laws.)

Right to Refuse Consent

You have the right to refuse consent to the collection and use of your personal information. Please note that if you do not provide your consent, the submission of inquiries and access to product resource downloads may be restricted.